Shipping

Australian Shipping

All orders are sent out within 2-3 days using trackable Australia Post Satchels. You’ll be sent a tracking number via email when your order has been shipped. Please allow up to 5 days for metropolitan deliveries and up to 10 days for regional areas. Express Post shipping is available for a small extra cost – please email us at shop@thebotanicalstore.com.au if you require this option.

International Shipping

For international shipping outside of Australia please get in touch via email for a separate shipping quote.

Returns

If for some reason your product is faulty when it arrives please let us know and we will work out a replacement for you. If the product is not what you expected we are happy to offer an exchange or replacement. Simply return the product to us in person or via mail and we will then send out a replacement.